Held to the highest standard
Food safety sits at the heart of everything we do. Every member of our team is trained in food hygiene, and all our equipment and utensils are cleaned and sanitised before, during and after each event.
5-star hygiene rating
We hold a 5-star food hygiene rating, the highest awarded, reflecting our handling, cleaning and management practices.
Level 2 certified staff
Every attendant holds a Level 2 Food Hygiene Certificate and is trained before working a single event.
PAT tested equipment
All electrical equipment is regularly PAT tested. Certificates are available in your client portal.
£10 million cover
We carry £10 million public liability insurance alongside employers' liability insurance.
Allergen trained
Our team undergoes comprehensive allergen training, with dedicated equipment and thorough cleaning between services.
Documented and ready
Risk assessments, method statements and certificates are available for venues and corporate compliance teams.
The same routine runs at every event we deliver, from a fifty-guest wedding to a multi-day brand activation.
Preparation
- ✓ Machines disassembled, deep cleaned, sanitised and dried
- ✓ Utensils and serving equipment sanitised and sealed
- ✓ Ingredients checked for date, condition and storage
- ✓ Equipment PAT tested and checked before loading
- ✓ Any allergen requirements you have flagged are actioned
On the day
- ✓ Gloves worn and changed throughout service
- ✓ Surfaces and serving areas wiped down continuously
- ✓ Dedicated equipment used where allergens are a concern
- ✓ Temperature-sensitive items monitored and managed
- ✓ Attendants on hand to answer guest questions
Pack-down
- ✓ Machines fully disassembled back at base
- ✓ All parts deep cleaned, sanitised and dried
- ✓ Waste removed and disposed of responsibly
- ✓ Equipment inspected before it goes out again
- ✓ Anything below standard taken out of service
Our staff undergo comprehensive allergen training and we follow strict procedures, including dedicated equipment, thorough cleaning and clear communication about potential allergens.
Allergen information for your chosen services is made available to view during booking, so you and your guests know exactly what is being served. Detailed ingredient information is not supplied as standard, but we are always happy to provide it on request.
Tell us your guests' requirements when you enquire and we will advise on the safest options for your event.
- ✓ Allergen information available to view during booking
- ✓ Ingredient information available on request
- ✓ Dietary requirements checked service by service and confirmed in your proposal
- ✓ Dedicated equipment where cross-contact is a risk
- ✓ Comprehensive allergen training for every attendant
Everything a venue asks for
Venues and compliance teams need documentation before we arrive. Ours is ready, and the standard certificates sit in your client portal from the moment you book.
In your client portal
Available to every client as soon as your booking is confirmed.
- ✓ PAT testing certificates for our electrical equipment
- ✓ Public liability insurance certificate
Available on request
Send us what your venue needs and we will provide it ahead of your event.
- ✓ Event-specific risk assessments
- ✓ Method statements
- ✓ Level 2 Food Hygiene Certificates
- ✓ Employers' liability insurance certificate
- ✓ Ingredient information for your chosen services
- ✓ Anything else your venue asks for
Already booked? Your standard certificates are in your client portal. For anything else, email info@momentseventhire.com and we will send it over.
Ask us anything
If your venue or compliance team needs documentation we have not listed here, get in touch and we will sort it.
Get in Touch →Or call 020 8144 1886 or 07494 275899, or email info@momentseventhire.com